PRIVACY POLICY

AL SYED TRADERS
Effective Date: 15 September 2026
Last Updated: 15 September 2026

AL SYED TRADERS respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and when it may be shared when you use our website, place an order, submit an enquiry, or contact us.

1. INFORMATION WE COLLECT

Depending on how you use our website and services, we may collect:

• Name
• Email address
• Phone number
• WhatsApp number
• Delivery and billing address
• Order and product request information
• Payment-related information required to process an order
• Information you provide through our contact or product request forms
• Customer account information
• Communications and enquiries you send to us

We may also collect technical information such as browser type, device information, IP address, website activity, and similar information through cookies and analytics technologies.

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

• Process and manage orders
• Confirm product availability and order details
• Arrange delivery
• Respond to enquiries and product requests
• Provide customer support
• Manage customer accounts
• Process payments
• Communicate with you about your order
• Provide sourcing services
• Maintain business and accounting records
• Improve our website, products, and customer experience
• Understand website usage and performance
• Send marketing communications where you have explicitly subscribed or provided consent
• Meet legal, regulatory, accounting, or business requirements

3. ORDERS AND DELIVERY

When necessary to complete an order, we may share relevant customer information with payment providers, Shopify, courier companies, and other service providers involved in processing or delivering your order.

For delivery purposes, this may include information such as your name, phone number, and delivery address.

We only intend to share information that is reasonably necessary for the relevant service.

4. PAYMENTS

Payments may be processed through payment methods or service providers made available by AL SYED TRADERS, including bank transfer, Easypaisa, JazzCash, Cash on Delivery, or other payment arrangements agreed for an order.

Payment providers may process information according to their own privacy policies and terms.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to support website functionality, improve customer experience, understand website usage, and support analytics and marketing activities.

We may use Shopify analytics, Google Analytics, Meta Pixel, and similar technologies.

You may be able to control or restrict cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. MARKETING COMMUNICATIONS

We may send promotional or marketing communications only where you have explicitly subscribed or otherwise provided the required consent.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

7. CUSTOMER ACCOUNTS

If you create a customer account, you are responsible for maintaining the confidentiality of your account credentials.

Please notify us if you believe your account has been accessed without authorization.

8. INFORMATION SHARING

We may share necessary information with trusted service providers that help us operate our business, including:

• Shopify and website service providers
• Payment providers
• Courier and delivery providers
• Analytics providers such as Google Analytics
• Marketing or advertising technology providers such as Meta
• Professional, legal, accounting, or regulatory service providers where reasonably required

We do not intend to sell customer personal information as a standalone commercial product.

9. DATA RETENTION

We may retain personal information for as long as reasonably necessary for order processing, customer support, accounting and record-keeping, legal or business requirements, analytics, marketing where consent applies, and other legitimate business purposes.

Retention periods may vary depending on the type and purpose of the information.

10. YOUR PRIVACY REQUESTS

You may contact us to ask about, correct, or request deletion of personal information we hold about you, subject to applicable legal, accounting, record-keeping, or other legitimate requirements.

We may need to verify your identity before processing certain requests.

11. CHILDREN

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us so that we can review and address the matter.

12. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services or contain links to third-party websites.

Third parties may have their own privacy policies and terms. AL SYED TRADERS is not responsible for the privacy practices, content, security, or availability of third-party websites or services.

13. DATA SECURITY

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14. POLICY CHANGES

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

The latest version will be posted on this website.

Last Updated: 15 September 2026

15. CONTACT US

For privacy-related questions or requests, please contact:

AL SYED TRADERS
Email: alsyedtraders314@gmail.com
Phone / WhatsApp: 03394001947

Location: Karachi, Sindh, Pakistan